Terms & Condition

​WEBSITE CONTENT:

We do our best to provide detailed and accurate product information that includes descriptions, photographs and MP3 or video demonstrations (when applicable) to help with your purchase. All product images are represented as accurately as possible. Every effort is taken to ensure an accurate audio representation of the instruments, however what a microphone records and what is heard when playing the instrument will vary.

CURRENCY:

All prices are listed on this site are American Dollars (USD) unless otherwise stated.

PRODUCT PAYMENTS AND TERMS:

All payments are to be made with Paypal. Items online for sale can be purchased through our store. To commission an We will not begin work until we have received the full payment. Usually your instrument will be started within a few days of receiving the order. . Your 1TONE instrument can take anywhere between two weeks and five weeks to be made, depending on our workload when you place your order.

GUARANTEE & RETURN POLICY:

All of the products here are top quality. If for some reason there is a defect in workmanship of the instrument we offer repair or replacement guarantee for the cost of these goods. This is valid for one year from the date of purchase. This does not include freight charges, and not importation charges, which are the responsibility of the purchaser. The term defect is used here to describe the functionality of the product and is not inclusive of aesthetic irregularities, which are often a feature of the products listed here.. In the unlikely event that you should you find a defect with your purchase, you have 7 days from receiving your item to notify 1tonedrums.com. If the goods are deemed to be defective by us, you will be issued with a credit and/or the goods will be returned and/or repaired/replaced. This will be at the discretion of 1tonedrums.com. Freight costs for the original sending of the package remain the responsibility of the purchaser. The purchaser agrees to pay for the freight of any returned goods under this guarantee. The purchaser agrees to contact 1tonedrums.com before returning goods under this guarantee to receive a return authorization. This guarantee does not cover damage due to neglect, misuse, abuse or accident.

INTERNATIONAL FREIGHT AND INSURANCE:
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Some countries have an importation tax that is calculated as a percentage of the total amount of the purchase price of your item.
This tax is payable by the receiver of the goods. Importation taxes vary between countries so check if you are unsure. www.1tonedrums.com does not accept responsibility for payment of any customs duties, charges or taxes should it be levied in the customer’s country.​ All items need to be sent to a residential or business address as the freight company require a signature on delivery.The instrument/s can be fully insured against loss and damage upon request.

DAMAGED ITEMS:

If an item is damaged upon arrival, you must notify us within 7 working days of delivery. You are required to keep all boxes and packaging for possible inspection by the freight company. Details of the damage will be taken and the claim processed between www.1tonedrums.com and the shipping company. It is our responsibility to replace the damaged item free of charge.

COPYRIGHT & ACCEPTABLE USE POLICY:

All information and/or data on this web site including but not limited to text, sound files, photos, videos etc. is under copyright by www.1tonedrums.com You may use any information or data on this web site for your personal use. If you wish to publish any of our data, files or information anywhere, you will need to request permission to do so by sending an email to www.1tonedrums.com www.1tonedrums.com reserves the full right to approve or refuse any request for use of any information and/or data from this website.

PRIVACY:

All email addresses sent to this site will be treated as confidential by www.1tonedrums.com Under no circumstances will www1tonedrums.com supply this information to marketing companies or other third parties. All users of this site understand that email feedback may or may not be listed in the testimonials section of www.1tonedrums.com. www.1tonedrums.com reserves the right to use any email feedback as testimonials on this website.

INDEMNIFICATION:

You agree to indemnify, defend, and hold harmless www.1tonedrums.com, its directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.

TYPOGRAPHICAL ERRORS AND OMISSIONS:

Considerable care has been taken with the preparation of all content on this website www.1tonedrums.com will not be held responsible for typographical or other errors or omissions regarding prices or any other content.

DISCLAIMER:

These terms and conditions are applicable to you upon accessing this website. These terms and conditions, or any part of them, may be terminated by www.1tonedrums.com without notice at any time and for any reason.

Limitation of Liability

IN NO EVENT SHALL 1TONE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT 1TONE HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE INFORMATION ON OUR SITE.​

If your ECLIPSE gets out of tune, 1TONE guarantees a FREE retuning. Shipping costs are the responsibility of the customer.We shall not be responsible for damage caused by improper use, inadequate protection during transport or storage, or damage caused by accidents. We will of course try to be of service and you should feel free to contact us.​

Shipping Charges-Taxes​​

We do not take responsibility for the buyers customs fees or other taxes/charges.​If you have any questions, you may contact us at:​​ 1tone.shop@gmail.com​​​​​.